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Clinical Directors or Heads of Department

For those involved in strategic planning, operational management, team leadership, budget management (ABF) and professional standards for peers, SET Trainees, IMGs, JDocs (interns, residents).

On this page

  • Process Communication Model 1 (PCM1)
  • Process Communication Model 2 (PCM2)
  • Conflict and You
  • Keeping Trainees on Track (KTOT)
  • Surgeons as Leaders in Everyday Practice
  • Safer Surgical Teamwork (SST)
  • Non-Technical Skills for Surgeons (NOTSS)
  • Combined Meeting of AOA/RACS/AMLC includes AMA Guidelines: Difficult Cases

Process Communication Model 1 (PCM1)

Patient care is a team effort and a functioning team is based on effective communication. Process Communication Model (PCM) is a tool which can help you to understand, motivate and communicate more effectively with others. 

Read more about PCM1

Process Communication Model 2 (PCM2)

The advanced three day program allows you to build on and deepen your knowledge while practicing the skills you learned during Process Communication Model Seminar 1. 

Note: In order to participate in PCM Seminar 2, registrants must have attended and be familiar with the content of PCM Seminar 1.

Read more about PCM2

Conflict and You

Conflict and You is a half-day introductory course which offers smart strategies to ‘stand up and stay cool’ in conflict. Each participant completes a pre-workshop questionnaire, which provides an individualised report about our contribution to conflict and how begin leading ourselves and invite others out of it.

Read more about Conflict and You

Keeping Trainees on Track (KTOT)

Keeping Trainees on Track (KTOT) has been revised and completely redesigned to provide new content in early detection of Trainee difficulty, performance management and holding difficult but necessary conversations.

Surgeons as Leaders in Everyday Practice

Surgeons as Leaders in Everyday Practice, is a one and a half day program which looks at the development of both the individual's and their clinical teams' leadership capabilities. 

Read more about Surgeons as Leaders in Everyday Practice

Safer Surgical Teamwork (SST)

SST previously known as Safer Australian Surgical Teamwork (SAST) is a combined workshop for surgeons, anaesthetists and scrub practitioners. The workshop focuses on non-technical skills which can enhance performance and teamwork in the operating theatre thus improving patient safety.

Read more about SST

Non-Technical Skills for Surgeons (NOTSS)

The NOTSS workshop focuses on the non- technical skills which underpin safer operative surgery. It explores a behaviour rating system developed by the Royal College of Surgeons of Edinburgh which can help you develop the knowledge and skills to improve your performance in the operating theatre in relation to situational awareness, communication, decision making and leadership/teamwork.

Read more about NOTSS

Combined Meeting of AOA/RACS/AMLC includes AMA Guidelines: Difficult Cases

This workshop provides surgeons involved in the management of medico legal cases with a forum to discuss their difficult cases, the problems they encountered and the steps they applied to satisfactorily resolve the issues faced. This workshop complements the accredited AMA Guideline Training Courses.

Read more about the Combined Meeting here

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