Withdrawal
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How to withdraw
Candidates who wish to withdraw from an examination must do so via the Training & Services platform in eHub.
To withdraw from an event:
- Click the drop-down next to your profile name on the right corner of the screen.
- Click My Registrations. This will display the list of all events you are registered for, including any event(s) for which you are on the waitlist.
- Click the CANCEL button to withdraw from the event. A confirmation screen will be displayed.
- Click the CONFIRM button to proceed to cancel the registration.
Refund entitlements
Candidates are advised to see the relevant examination policy for full details of withdrawal refund entitlements. The refund amount will be dependant upon the timing of and reason for withdrawal.
Candidates who do not formally notify the Examinations Department of their withdrawal prior via the online form will forfeit their refund entitlement.
A candidate will not be refunded any part of the examination fee if prevented from participating in the examination as a result of cheating or taking prohibited equipment or materials into an examination room.
Can I transfer my registration to another examination?
No. Neither the policy or the online registration system permits the transfer of candidates from one examination to another.
If candidates wish to sit the examination at a later date they must withdraw from the sitting they are currently registered for and then re-apply during the appropriate opening and closing dates via the online registration form.